Partner Referral Portal — Within Reach Senior Services
For Clinical & Care Coordination Partners

Refer a Patient.We handle everything from here.

Reserved for clinical and care coordination partners. Share the essentials and our intake team takes it from there — contacting the family directly and moving quickly toward safe home support.

Need an immediate response? Call (203) 428-8012.
Answered by our on-call team.

Refer A Patient Now
Same Day Family Contact
Essential Information Only
Clinician-Led Team
24/7 On-Call Line
We treat every referral as a reflection of your professional reputation — because it is. You will know who is going into your patient’s home, and why.
MC
Megan Campbell
Director of Clinical Services, WRSS

Three steps.
One call to make.

We built this process around your workflow — not ours. You provide the essentials. We contact the family directly, clarify needs, and move quickly toward safe home support without routing the work back to your team.

1

Submit the essentials

Your contact information, the family contact, and the discharge window. That is enough for us to begin.

2

We reach the family quickly

Our intake team contacts the patient or decision maker directly, confirms needs, and keeps your team out of unnecessary back-and-forth.

3

We coordinate care from there

Once needs are confirmed, we move toward assessment, caregiver match, and placement as quickly as the case allows.

What Happens After You Refer

Our intake team contacts the family promptly after receiving your referral. You receive confirmation once the case is actively in process, and if timing or fit creates any delay, Megan contacts you directly with a status update and next-step timeline. You are never left without an answer.

Family Contacted
Promptly after referral submission
Care Coordination Started
Fast response and clear next steps
Urgent On-Call Line
(203) 428-8012  ·  Available 24/7
Connect a Patient to Care
Please share only the minimum information needed to begin. Avoid unnecessary clinical detail in this form. Our team follows up directly to complete intake.
Additional context (optional)
A WRSS team member will follow up directly. You will not need to re-enter this information elsewhere.
This form is secure. Do not include protected health information.
Your referral goes directly to our clinical intake team.
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